Full-service OTA reconciliation
Pay less,
collect more
reconcileOTA (rOTA) is a full-service, end-to-end platform for reconciling discrepancies between properties and OTAs, which cost properties thousands of dollars each year in overpaid hotel collect commissions and undercharged virtual card amounts.
Leveraging automated algorithms and API integrations rOTA executes all the steps necessary to reduce commissions and increase collections, resulting in improved NOI, cash flow, and operational efficiency. The average rOTA property recoups over $13,014 in the first year of enrolling.
Focus on what you do best
The average property also saves over 100 hours of time annually. Once onboarded, properties do not need to contribute any inputs to the reconciliation process. No files to send. No reports to upload. No reservations to look up. No extranet adjustments to make. No virtual cards to process.
No keeping up with extranet changes. No learning new nuances. No concerns over having the right tools. No training other staff members. No following up with OTAs. No month-end closing pressure. No anxiety over catching errors. No fear of rabbithole investigations. No dread of extra tasks.
Don’t waste money
Many property services come with arbitrary flat fees to do only part of the work, offloading liability of the value of what they provide and putting the onus of success back on the property.
Operating under a pay-for-performance model, rOTA earns an all-inclusive fee only on what rOTA saves and recovers on behalf of properties. This risk-free proposition means that if a property doesn’t make money, rOTA doesn’t make money.
Services
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For “virtual collect” reservations, rOTA identifies instances when OTA virtual cards have been undercharged by properties and reconciles by processing appropriate balances on behalf of said properties.
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For “virtual collect” reservations, rOTA identifies instances when OTA virtual cards have been mistakenly or unintentionally closed and reconciles by corresponding with OTAs to re-activate or re-issue funds which are then processed.
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For “hotel collect” reservations, rOTA identifies instances when OTAs report greater revenue than what properties have collected and reconciles by adjusting reservations in OTA extranets to reflect property-level activity.
2023 by the numbers
$12.2M+
returned to properties
1375+
new properties onboarded
38
10+ property portfolios
99%
client
retention
A good fit?
rOTA has yet to find a property for which money and time could not be recovered. And even if you have existing processes or work with a third party, rOTA’s pay-for-performance model makes signing up a risk-free proposition. The worst case scenario is your current approach will be independently verified as top-notch.