Enhanced OTA reconciliation. Automated revenue recovery.

Daily audits. Monthly payouts.

Pay less, collect more

reconcileOTA (rOTA) is a full-service, end-to-end platform for reconciling discrepancies between properties and online travel agents (OTAs). These can cost properties thousands of dollars each year in overpaid hotel collect commissions and undercharged virtual card amounts.

rOTA leverages automated algorithms and API integrations to execute all the necessary steps to reduce commissions and increase collections, resulting in improved NOI, cash flow, and operational efficiency.

$13K+
Average revenue rOTA recovers per property per year
100
Staff hours saved on average per property per year
99%
Our client retention

Our services

Virtual Card Recovery

rOTA discovers when our client properties have undercharged OTA (Online Travel Agency) virtual cards. Then we recover the uncollected funds on the properties' behalf.

Virtual Card Recovery+

rOTA also identifies virtual OTA cards that have been erroneously closed. We then work directly with the OTA to dispute, re-activate cards, and recapture revenue on the property’s behalf.

Hotel Collect Reconciliation

rOTA identifies instances when properties have charged guests less than the booking amounts in OTAs. rOTA then reconciles these discrepancies by updating reservations in OTA extranets to reflect property-level activity, thereby reducing commissions which otherwise would have been paid to the OTAs.

What our clients
are saying

Learn more about our clients' success

“Our team used to dread OTA reconciliations, especially because of how cumbersome the process can be. And we had plenty of months when they couldn’t even get around to it. Just knowing that the process is getting done has been a burden off their shoulders.”

Sagar Malavia
Partner, Giri Hotels

“Unlike many third-party services, rOTA is completely hands-off. Missed revenue is identified, outstanding balances are processed, and funds are deposited into our accounts without any effort on our end. It’s hard to argue against receiving money every month.”In a fast-paced tech environment, every minute counts.

VP Revenue Management
124-property portfolio

“We had tried working with a couple of companies before, but none provided a full-service solution that was also completely pay-for-performance. It was a risk-free proposition that has turned into significant savings for our portfolio in both time and money.”

President and CEO
15-property West Coast portfolio

“We knew a specialized service could improve our reconciliation process, but we didn’t know that rOTA could improve it by as much as they did. They found thousands of dollars we had missed and also allowed us to free up resources for other tasks.”

CEO and EVP
28-property regional portfolio

“In meeting with rOTA, their expertise was obvious, their tenacity admirable, and their dedication to help property owners because of their own experience was refreshing. Partnering with them was a no-brainer: no risk and all reward.”

Nick J. Esterline, CCIM, SEC, CEO/President
TGC Group